This page covers everything in plain English: what information you provide when registering with 7ace, what is generated during gameplay, what is processed through payments — how it is all stored, who it is or isn't shared with, and what rights you have. Last updated: July 2026.
Good to know: By opening an account or using the 7ace platform, you agree to this Privacy Policy. You have the right to know how your data is being used — so it's worth taking a moment to read through this page.
When you open an account or use the 7ace platform, certain information is collected — either automatically or directly from you. A full breakdown is provided below.
We Do Not Collect: Your full bank card number, CVV, or PIN is never stored on 7ace's servers. The payment gateway communicates directly with the payment provider.
7ace only collects data for specific, necessary purposes. Collecting information beyond what is required goes against our policy.
| Data Type | Why It's Needed | Legal Basis |
|---|---|---|
| Name & Phone Number | Account Creation & Verification | Contract Compliance |
| NID / Passport | KYC — Age & Identity Verification | Legal Obligation |
| Payment Information | Deposit & Withdrawal Processing | Contract Compliance |
| Gaming History | Fraud Detection & Responsible Gaming | Legitimate Interest |
| Device & IP Information | Security & Multiple Account Detection | Legitimate Interest |
| Support Messages | Troubleshooting & service improvement | Contract Compliance |
One thing should be made absolutely clear — 7ace never uses your data for advertising purposes and never shares it with external advertisers. Your data is used solely to improve your experience and maintain platform security.
Your data is stored on 7ace servers with the highest industry-standard security. Every layer of protection is explained in detail below.
All data is retained while your account is active. After account closure, financial transaction records may be kept for up to 5 years to meet legal obligations, then securely deleted. Gaming history and support messages are generally permanently deleted 2 years after account closure.
If a data security issue or suspicious activity is detected, 7ace will notify affected users within 72 hours.
7ace does not sell or rent your personal data to third parties — that is simply not part of our business model. However, limited information may need to be shared in certain specific circumstances.
Outside of the exceptions above, your data will not be shared under any circumstances. No information is shared with advertising companies, social media platforms, or data brokers.
Important: 7ace never profits from selling your data. That is a clear, non-negotiable part of our policy.
7ace uses cookies on its website. Cookies are small files stored in your browser that help remember your preferences on future visits.
| Cookie Type | Purpose | Duration | Control |
|---|---|---|---|
| Essential Cookies | Login Sessions, Security Tokens | After Session Ends | Cannot be disabled |
| Preference Cookies | Remembering Language, Theme & Game Preferences | 30 Days | Can be disabled |
| Analytics Cookies | Understanding How Pages Are Used | 90 days | Can be disabled |
| Security Cookies | Fraud & Bot Detection | After Session Ends | Cannot be disabled |
You can disable optional cookies through your browser settings. However, turning off essential cookies may prevent you from logging in or playing games. 7ace does not use tracking pixels from any external ad networks.
At 7ace, your data isn't just held by us — you have certain rights over it, and we respect every one of them.
7ace strictly prohibits anyone under 18 from using the platform. We do not collect data from minors, and no underage accounts are knowingly maintained.
7ace reserves the right to update this Privacy Policy as needed. For any significant changes, registered users will be notified by SMS at least 7 days in advance, along with a notice on the platform.
The "Last Updated" date is always visible at the top of the page. Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree with a change, you may request to close your account.
Minor linguistic corrections or spelling fixes will not trigger a separate notification.
If you have any questions about your data, wish to view or delete your information, or want to report a privacy policy violation, please contact 7ace directly.
To verify your identity for data-related requests, OTP verification via your registered phone number is required. All requests will be responded to within 30 days of receipt. Complex requests may take additional time, but you will be informed accordingly.
You have 6 key rights over your personal data at 7ace
To find out what data 7ace holds about you, submit a request via live chat or email. A complete list will be provided within 30 days.
You can request corrections to any inaccurate or outdated information. Changes to your name or date of birth will require proof of identity.
If you close your account, you can request deletion of your personal data. However, certain financial records may need to be retained due to legal obligations.
If you'd like to restrict how your information is used for a specific purpose, contact support. We'll honor the request wherever possible.
To receive a copy of the data we hold about you in a machine-readable format (JSON or CSV), simply submit a request.
If you object to how your data is used for a specific purpose, you can let us know. We'll weigh your rights against our legitimate interests and make a decision accordingly.
To exercise any of these rights, email us at support@7ace.best or reach out via live chat.
Protection on Two Fronts — Technology & Policy
Every data packet from your phone to 7ace's servers is encrypted using TLS 1.3 — no one can intercept it in transit.
7ace staff can only access the data necessary for their specific role. No employee has unrestricted access to the entire database.
Unusual login attempts, suspicious transactions, and unauthorized access to accounts are detected in real time and automatically blocked.
Regular security audits and penetration testing are conducted by external specialist teams. Any vulnerabilities identified are addressed promptly.
Identity data, payment information, and gaming data are each stored in separate encrypted layers. A breach in one does not compromise the others.
In the event of a data security incident, all affected members will be notified via SMS and email within 72 hours — nothing will be hidden.
Before sharing personal information on any online platform, most people ask themselves: "Is my data really safe?" In Bangladesh, that concern runs even deeper — reports of digital fraud have become an everyday occurrence.
7ace does not take this lightly. NID numbers, bKash details — this is highly sensitive information, and we fully understand what can go wrong if it ends up in the wrong hands. That's why our data protection measures are not just words on paper; they are working in practice.
Here's a practical example. When you send money via bKash, that transaction takes place directly with bKash's servers. 7ace never stores your bKash PIN or card number — and this isn't just a policy statement. Our payment gateway is built on an architecture that prevents this data from ever reaching us.
The players featured in the case studies — Sumaiya, Tanveer, Mahmud — are not their real names or identities. This goes beyond mere pseudonyms; it is a real-world application of 7ace's privacy policy.
If any part of this Privacy Policy is unclear as you read through it, just ask us via live chat. We'll explain everything in Bengali — no English jargon.
For full details on 7ace's terms of use, bonus rules, and account policies Terms & Conditions Read.
For Tools & Information on Safe, Responsible Gaming Responsible Gambling View Page.
FAQs: Accounts & Withdrawals
If you're satisfied with our Privacy Policy, register now. Our commitment to protecting your data isn't just words — it's built into our technology and reflected in our policies.
If you have questions, ask via live chat first — then make your decision.